Event Overview
26-27 May 2025
Sofitel Sydney Wentworth
The Disability Services Digital & Technology Transformation Forum brought together over 120 professionals from across Australia to explore the future of disability services amid ongoing reform. Delegates engaged in a dynamic program focused on digital transformation, artificial intelligence (AI), compliance, and person-centered service delivery.
Highlights included Primal Fernando’s insights on embedding lived experience in digital transformation and a keynote from Rob Sibo (Google) on the future of AI in the sector. Discussions also delved into legal and ethical considerations in implementing AI, with expert contributions from Damien McCormack (Vision Australia).
The program created targeted opportunities for sponsors to connect with decision-makers through curated roundtables, speed networking, and branded social functions. These touchpoints enabled meaningful engagement around the implementation of digital tools, strategic planning, and service improvement.
Sponsors gained visibility as partners in sector transformation—aligning their offerings with the priorities of disability service providers seeking solutions to drive efficiency, quality, and innovation in disability care.
Advisory Board
The advisory board for the forum played a crucial role in shaping the event's direction and content. These hand-picked industry experts brought their knowledge and experience to ensure that the forum addressed the most relevant topics and challenges facing the sector.
Chris Beaumont
Service Design and Implementation Partner
Endeavour Foundation
Primal Fernando
Vice President - Digital Accessibility and Inclusion
VPS Enablers Network
George Ionnides
Innovation Technology Consultant
Settlement Services International
Lorna Mackie
Head of Strategy Management
GenU
David Moody
Director
Management Governance Australia & Workforce Plus
Key Sessions
Keynote from Google: Whwat does the future of AI look like?
Rob Sibo, Customer Engineering Manager for AI, Google
Assessing the impact and opportunities from technology and data analytics on staffing and roster management
Angela Johnston, Chief People Officer, Achieve Australia
How to make sure inclusivity is at the heart of digital implementation
Katie Wilson, Head of Marketing and Communications, Australian Disability Network
Developing cybersecurity frameworks for protecting sensitive client data
Deepthi Nair, Director, Cybersecurity & Information Management, Yooralla
How to avoid pushback when implementing complex digital solutions and get buy in from your workforce
George Ioannides, Senior IT Consultant, Settlement Services International
Post-Event Snapshot
14 of the 20
largest disability care providers
36%
Managers (IT, Operations, Transformation, General, Growth)
27%
C-Suite & Directors
22%
Other (Officers, Analysts, Specialists)
8%
Team Leads
7%
Heads of Department
2025 Sponsors
Attendee Feedback
View the full post-show report
See which organisations attended, what they care about, and how you can position your solution for success in aged care.
Preview:
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79% say AI and analytics are critical to their future
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55% are prioritising operational efficiency over the next 12 months
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Includes full list of attending organisations and job titles